About Kexel
Building AI customer service for businesses
Kexel is a subscription software product based in Assiut, Egypt. It helps businesses manage customer conversations on WhatsApp, Instagram, Messenger and TikTok, answer questions and track orders from one platform.
How the product works
01
Connect your channels
Bring messages from WhatsApp, Instagram, Messenger and TikTok into a unified inbox after connecting your business accounts.
02
Teach the agent about your business
Add your business information, products and policies so the agent can use them to answer customer questions.
03
Manage conversations and orders
Review agent replies and orders in your dashboard, and take over a conversation when it needs a person.
Founder
Mazen Ali
Founder of Kexel
Kexel is an AI customer service platform. We build tools that bring customer conversations together and help businesses answer questions and manage orders in one place.
Get in touch
Questions about the company or the product? Contact us.