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From the first message to closing the sale.

Smart replies for your customers on WhatsApp, Instagram, Messenger and TikTok.

Start your free 3-day trial
9:41
Lamsa Store
Open inboxAgent settings
Agent replies today128
Monthly replies2,450
Ready to order36
Customers24

Activity overview

Customer overview

Customer stages in open conversations.

Ordered24%
  • Enquiring
  • Ready
  • Ordered
  • Not buying
9:41
Lamsa Store
All platformsAll stagesAll conversations (6)
Search messages…
Conversations (6)Newest first
SASara AhmedEnquiringWhich sizes are available?2 m
YAYoussef AliEnquiringPlease confirm my order4 m
HAHana AdelEnquiringIs the product in the video available?6 m
AHAdam HassanEnquiringWhich colours do you have?8 m
NSNour SamehEnquiringHow much is shipping to Alexandria?10 m
MKMariam KhaledEnquiringCould I have more details?12 m
9:41
Lamsa Store
SA
Sara AhmedDemo customer
From an ad
Hello, is this dress available?
Hi Sara ❤️ Yes! Which colour and size would you like?Agent · 9:41
Beige, medium. How much is it?
It is 750 EGP, and beige is available in medium. Would you like shipping details?Agent · 9:42
Yes, how much is delivery to Cairo?
Write a message…
Agent on

<<Why kexel agent>>

Organise your work

Connect all your tools through official integrations

Complete automation

From the customer’s first question to shipping with Bosta.
A customer askskexel agent understands the customer and closes the sale
The order is confirmedProducts and customer details, recorded
Ready to ship with BostaFrom the chat to your customer’s door

Uncover missed opportunities

Use data you can rely on.
ChatsOrdersFollow-ups
Every order, in its stageKnow who needs follow-upCustomer service performance, in view

Try it. Let it handle the work.

Try kexel agent

One unified inbox

All your customers in one place

Fast replies

5 seconds. The attention your customer deserves.
5seconds
Replied

Your data is safe

Infrastructure you can rely on

Pricing

Pick a plan

Starter

If you sell on one channel

999EGP / 30 days
Start 3-day free trial

1,500 replies / month

1 channel

  • Grow to 3 channels with extra channels (300 EGP per channel a month)

Growth

Most popular

If you sell on WhatsApp, Instagram and Messenger

3,999EGP / 30 days
Get Growth

10,000 replies / month

Up to 4 channels

  • Grow to 6 channels with extra channels (300 EGP per channel a month)

Scale

If you run many pages and numbers

6,999EGP / 30 days
Get Scale

20,000 replies / month

Up to 4 channels

  • Grow to 15 channels with extra channels (300 EGP per channel a month)

In every plan

  • Understands text messages, photos and voice notes
  • Learns from your files, and from your replies to customers once you approve
  • Records orders
  • Hands the chat to you when a customer needs you, then goes back to replying by itself
  • Replies in private to comments on your posts
  • All your messages in one inbox

FAQ

Frequently asked questions

Does the free trial need a card?

No. You sign up and get 3 days on the Starter plan, without entering any payment details.

How do I connect WhatsApp, Instagram, Messenger and TikTok?

From your dashboard, through an official Meta and TikTok connection, with the same number and the same account.

What if a customer asks something the agent doesn’t know?

The question shows up in your “Questions the agent couldn’t answer” list. Write the answer once, and from then on it replies with it on its own.

Can I reply myself or stop the agent?

Yes. Pause it in a single chat and reply yourself, or pause it on every chat at once. And if a customer is upset or asks for a person, it stops on its own and tells you.

What if my plan’s replies run out before the month ends?

The agent stops replying on its own, and messages keep arriving in your inbox so you can answer them yourself. You can change plans at any time.

Does the subscription renew automatically?

No. Plans are prepaid for 30 days with no automatic charge. If you don’t renew, the plan simply ends on time.

How do I pay?

Visa, Mastercard, Meeza, or Fawry.

I have a discount code. How do I use it?

The payment page has a field for a discount code. Enter it there before you pay.

Mazen Ali, founder of Kexel

Founder

Mazen Ali

Founder of Kexel

Kexel is an AI customer service platform. We build tools that bring customer conversations together and help businesses answer questions and manage orders in one place.

Mazen Ali on LinkedInKexel on LinkedInfounder@kexel.website
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